Loading cart contents...
How to become a member?
Please click on the 'Member Icon' in the upper right corner of the official website. You can choose to register with your email account or quickly register with your Google account or Line account.
What should I do if I forget my password?
You can click on 'Forgot Password' on the login page to reset your password using the email address you originally registered with.
How do I update my personal information and password?
After entering the member center, you can click on 'Member Information' to update your basic information and password.
Are the products all locally produced and manufactured in Taiwan?
Guh's products are all produced and manufactured in local factories in Taiwan, following extensive communication and testing between the team and laboratories.
Can the product be used every day? Are there any restrictions on use during the day or at night?
Guh's products can be used daily and are suitable for both pre-makeup and nighttime skincare routines, without any time restrictions on usage.
Are Guh products suitable for all skin types?
Guh products are suitable for all skin types including oily, dry, combination, and acne-prone skin. The usage amount and timing can be adjusted according to individual skin condition and needs.
Are Guh products suitable for sensitive skin?
For users with sensitive skin, it is advisable to conduct a patch test on a small area of the skin, such as the hand, before applying to the facial skin. If there are no adverse reactions observed during the test, the product can then be applied to the face. In case of any discomfort during the test, it is recommended to seek advice from a dermatologist for further assistance and adjust usage according to the dermatologist's instructions.
What is the shelf life of the product?
The manufacturing date and expiration date of each Guh product are indicated on the outer packaging box.
Can pregnant women use Guh products?
Guh products have been tested and found to be safe for use. Pregnant and breastfeeding mothers can use them with confidence. If you still have concerns, we recommend consulting with relevant professionals for assistance
How can I confirm that my order has been placed?
After the order is placed, a confirmation email will be sent to your email address for your reference. You can also check the order status through the 'Orders' section in the member center.
What should I do if I haven't received the order confirmation email?
You can check your email's spam folder for confirmation. If you still haven't received it, please contact customer service through our fan page.
How can I view and track the progress of my order?
You can go to the 'Orders' section in the member center to check the status of your order.